Wednesday, April 16, 2008

SafeAssignment Functionality Has Been Restored

All documents previously submitted for plagiarism checking have been processed as of Wednesday morning, 4/16.

Please contact the Online Support team at online.support@indwes.edu if you continue to experience difficulties.

Thursday, April 10, 2008

Update on SafeAssignment

We've been told by our SafeAssignment vendor that all documents submitted for plagiarism checking should be completed by this weekend (4/12-13).

Thank you for your patience.

Wednesday, April 9, 2008

SafeAssignment Feature is Not Working

The SafeAssignment feature within Blackboard is currently not working correctly. We have contacted the vendor responsible about the outage, but have not received a response as of Wednesday afternoon. We'll update this blog once the feature is available for use again. We regret this inconvenience.

Tuesday, March 25, 2008

SafeAssignment Functionality Has Been Restored

The SafeAssignment functionality has been restored to Blackboard as of 8:45 am ET, Tuesday 3/25. Faculty may need to synchronize their courses by going to Control Panel > MyDropBox Suite > Synchronize this course. Otherwise students and faculty are welcome to contact the Online Support team if they require assistance.

We apologize for the inconvenience this outage has caused students and faculty.

Monday, March 24, 2008

SafeAssignment Feature is Unavailable

The SafeAssignment feature within Blackboard is currently unavailable. We have contacted the vendor responsible about the outage, but have not received a response as of Monday morning. We'll update this blog once the feature is available for use again.

We regret this inconvenience.

Thursday, March 6, 2008

Blackboard Status - Available

At this time there are no known issues with Blackboard at IWU. If you are experiencing problems accessing Blackboard, feel free to contact the Online Support Team at online.support@indwes.edu; or you may phone us, toll free at 877-489-5678 (Marion area: 677-2678).

Tuesday, February 12, 2008

Email Problems Resolved

The E-mail system at IWU has been repaired. However any emails sent by students or faculty during the down time will NOT be received. If you sent an email to the Online Support team (or any IWU department) and have not received a reply, you may want to resend it.